About Us

 
 
 
 
 
 
 
  
 
 
  
  
 
 
 David Barela 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The tech was on time and professional. He explained the process and completed the service promptly. The rates were reasonable. I would use them again and also recommend them.
  
 
  
 
 
  
  
 
 
 Mark Fox 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Prompt service.
  
 
  
 
 
  
  
 
 
 R C 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing personnel fast and easy to work with and very professional.
  
 
  
 
 
  
  
 
 
 Claudia Lara 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very pleased with the service . Jesus is very nice and knowledgeable , he explained the process and was very patient with me .  Def recommend them ! Thank you !
  
 
  
 
 
  
  
 
 
 Denise Gutierrez Arias 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service!
  
 
  
 
 
  
  
 
 
 Tom Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Did a great job with a pigeon control problem I was having around my solar panels. They not only humanely took care of the bird problem, they cleaned everything up and left my solar panels gleaming. 5 stars!
  
 
  
 
 
  
  
 
 
 Oscar Arvizu 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I currently live in Arizona, but I have a two-story rental property in El Paso. After doing some research and getting a recommendation from a friend, I hired El Valle Pest Control to look at two roof swamp coolers.

Because I am out of state, I explicitly asked for a quote for BOTH units and requested before-and-after photos of the work. When the day came to do the job, they finished one unit and then told me it would be an extra $200 to do the second one. I reminded them that the accepted quote was for two units. They claimed it was a misunderstanding, but thankfully they honored the original agreement and finished the job.

When I received the invoice, there were no photos included. I called the office to request them, and the lady on the phone audibly sighed, acting as if my request was a huge bother. As an out-of-state customer paying a good amount of money, I can't operate on blind faith—I need visual proof of the work.

I’m giving 3 stars because the actual physical work was great. Once I finally got the photos, I saw they did a thorough job vacuuming out the inside of the units (no water or pressure washing was used, as agreed) and installing mesh underneath to keep the pigeons out.

Bottom line: The technicians do good work, but the communication and customer service need improvement. If you hire them in El Paso, make sure you or someone you trust is there in person to oversee the project.
  
 
  
 
 
  
  
 
 
 Alda Briones 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional services. Very friendly and informative technician. I have not had a Pigeon problem since El Valle treatment 2 years ago. Pigeons had been a real nuisance before El Valle eliminated the situation.  Thankyou for your prompt services. 😀
  
 
  
 
 
  
  
 
 
 M 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent, excellent service. Daniel is the ultimate professional. He cares about the client, is invested, educates, is punctual and follows through with precision. He explained what was going on in detail and presented the options with so much patience. Office staff are wonderful. They're good listeners and provide all the information one needs with personable, warm customer service. You notice the difference. A very honest and trustworthy company. I was so pleased to have found such a gem. I recommend them without a single hesitation.